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Case study · Xero

Xero invoicing in one click

A growing business was exporting invoices from its operations system and re-typing them into Xero. We built a native Xero integration so an approved invoice reaches Xero in one click, with the right customer, tax rate and account code.

Accounting package
Xero
Service
Accounting & Finance Systems
The challenge

What needed solving

  • Invoices, credit notes and payments were re-keyed into Xero by hand.
  • Default tax codes in the operations system did not match each customer's Xero set-up, so postings were rejected.
  • Customer records existed in both systems, which created duplicates.
  • Xero's 30-minute session limit cut off large first-time syncs part-way through.

The outcome

  • Approved invoices reach Xero in one click instead of being re-typed.
  • Far fewer rejected postings, because tax and account codes come from Xero itself.
  • Live Xero reports that include operational revenue as soon as it is invoiced.
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The solution

What we built

01

OAuth 2.0 connection

Users connect from the settings screen and authorise access in Xero. No passwords are stored, and the connection can be re-authorised at any time.

02

Tax & account code import

Tax rates and account codes are pulled from Xero into the operations system library, so every invoice line uses a code Xero will accept.

03

Two-way customer sync

Active Xero contacts are imported. New customers are created in Xero only when they have an approved invoice, which keeps Xero free of clutter.

04

One-click invoice push

Approved sales invoices, credit notes and payments post to Xero individually with one click, or in bulk with Sync Now.

05

Resumable batches

Large syncs process in batches that survive Xero's session limit. A re-run picks up where the last one stopped.

06

Sync history & alerts

Every run is logged. Errors such as an unknown tax type or a duplicate contact are explained in plain English, and optional notifications alert the team.

How the data flows

What syncs, and in which direction

Xero → Operations system

  • Customers (contacts)
  • Tax rates
  • Account (nominal) codes

Operations system → Xero

  • Customers
  • Sales invoices
  • Credit notes
  • Payments
Under the hood

Engineering highlights

  • Recommended onboarding order: codes, then customers, then invoices
  • Contact matching on name, email, account number, address and phone
  • Clear guidance when an invoice uses a tax code Xero does not recognise
  • Synced data feeds Xero profit and loss, balance sheet and VAT reports

Tools & technologies

  • Xero Accounting API
  • OAuth 2.0
  • REST APIs
  • Batch processing
  • Error notifications

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